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Our privacy policy has been developed to meet the compliance standards established by Canada's Personal Information Protection and Electronic Documents Act (“PIPEDA”).
We recognize that you are concerned about how personal information you provide on-line is maintained and used by Rmusic. To address these concerns and to demonstrate our firm commitment to privacy we have developed and implemented this privacy policy so you will know how we gather, and provide, information. Please review our privacy policy from time to time as we may update or change it periodically.
Consent
Your knowledge and consent are required for the collection, use or disclosure of your personally identifiable information except where required or permitted by law.
Such personally identifiable information may include your name, postal address, e-mail address, company name and/or telephone numbers, et cetera (collectively referred to herein as "Personal Information").
We will never sell, transfer, or disclose any Personal Information we gather at our web site to any third parties without your prior consent, except in cases when we believe in good faith that we have a legal obligation to disclose such Personal Information.
We collect Personal Information from visitors to our site solely on a voluntary basis and we never require that this Personal Information be provided in order to gain access to our site.
Limiting Collection
The Personal Information we collect is limited to those details necessary for those purposes set out in “Identifying Purposes” below. We collect information only through fair and lawful means.
Limiting Use, Disclosure and Retention
We will use your Personal Information only for the purpose for which it was collected (as set out in “Identifying Purposes” below) unless you have otherwise specifically consented, or when it is required or permitted by law.
Your Personal Information will be retained only for the period of time required to fulfill the purpose for which it was collected (set out in “Identifying Purposes” below).
Identifying Purposes
We always identify before or at the time Personal Information is collected the purposes for which the information is required.
We collect Personal Information primarily for the following reasons:
- administrating our site, namely, permitting customers to purchase and download music uploaded by member musicians;
- informing customers and musicians about developments to our site and our services, including special promotions, where relevant;
- responding to specific customer and/or musician inquiries; and
- occasionally, to perform our own market research for internal purposes only.
Accuracy
We will maintain your Personal Information in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Customer Information
We will protect your Personal Information by employing security safeguards that meet the industry standards for similar sites from time to time.
Client Access
Upon your request, you shall be informed of the existence, use and disclosure of your Personal Information, and you will be given access to your own Personal Information. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. Upon such request, we will amend your Personal Information accordingly.
Handling Customer Complaints and Suggestions
You may direct any questions or enquires with respect to our privacy principles outlined above or about our practices by contacting “Rmusic Privacy Officer” at the e-mail address set out in “How to Contact Us” below.
Accountability
We will maintain and protect your Personal Information under our control. In fulfilling this mandate, we have designated an individual who is accountable for our compliance with this privacy policy (see 'How to Contact Us' below).
Cookies/IP Addresses
Like many companies, we may use "cookies" technology to track customer visits through our site. “Cookies” are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. They enhance the on-line experience by saving your preferences while you are visiting a particular site.
The cookies we use do not contain any personally identifying information and cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the web server that originally issued it. You are not even identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
We use this information in two ways: to help diagnose problems with our server and to administer our web site, and also to gather broad demographic information.
Choice/Opt-Out
Our site provides users the opportunity to opt out of receiving communications from us at the time you submit your Personal Information. Simply follow the procedures outlined in the relevant parts of our site. Likewise, we will provide users with the opportunity to change any Personal Information previously provided, or to opt out of receiving future email communication from us.
How To Contact Us
If you have any questions about this Privacy Policy, the practices of this site, your dealings with this web site, or your Personal Information, you can always contact us at our e-mail address, privacy@rmusic.com
Looking Ahead
As the new technology of the Internet evolves, and PIPEDA and the Canadian provincial privacy laws in respect of the collection, use or disclosure of personal information requirements evolve, we intend to comply with these requirements and guidelines in a manner and in as timely a fashion as is technologically feasible in order to protect your privacy.
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